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Customer Operations Senior Analyst with Italian and French

06 ottobre 2023
3M
Massa

Job Description: Customer Operations Senior Analyst with Italian and French 3M is establishing two industry-leading companies' creating value through the spin-off of its Health Care business' while 3M will continue to be a global material science leader' focusing our innovation to win in favorable global megatrends and attractive end markets. This new Health Care Company will be a leading global diversified health technology company with: - Proven category leadership - Exposure to attractive end-markets - Innovation mindset driving improved patient outcomes - Collaborative customer relationships - Deep global regulatory experience - Operational excellence and strong cash flow - Strong sales growth and profitability with significant recurring sales We expect the creation of the two companies will be completed by the end of 2023. For now' we will continue to operate as one global company. This role is positioned to drive the success of the ", New Health Care Company", . This position provides an opportunity to transition from other private' public' government or military experience to a 3M career. The Impact You'll Make in this Role As a Customer Operations Senior Analyst with Italian and Frenchyou will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here' you will make an impact by: - Proactive work with Key Accounts Managers to build customer intimacy' identify improvement initiatives and maximize overall service performance. - Close collaboration with internal teams from Sales &, Marketing' Supply Chain' Complaint Handling' and other support functions to proactively manage customer requirements - Knowledge and use of SAP &, Salesforce systems Your Skills and Expertise To set you up for success in this role from day one' 3M is looking for candidates who must have the following qualifications: - Bachelor's/Master's/Apprenticeship degree or higher from an accredited institution - Strong customer facing skills' mainta...

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