About Us: Invenda is at the forefront of revolutionizing automated retail with intelligence ' innovation' and automation. Established in 2017 by a group of visionaries and entrepreneurs' we have rapidly become one of the world's fastest-growing tech companies in the automated retail space. Our mission is to propel automated retail into the future by providing the most advanced ecosystem for automated retail worldwide' spanning various retail devices and locations. Our cutting-edge software has transformed traditional vending machines into digital retailers' offering an engaging end-to-end customer experience. This transformation is made possible through seamless integration on the backend' supporting different hardware profiles' cashless and physical payment devices' and extending the experience with digital advertising. Invenda's headquarters are located in Alpnach' Switzerland' and our impact can be witnessed at your favorite automated retail locations or online at www.invendagroup.com. We are actively seeking an experienced Customer Support Engineer to join our dedicated and dynamic team. Qualifications: - Experienced in both technical support and software development - 1+ year experience in software development with MongoDB' C#' HTML' CSS' TypeScript' Angular - Skillful in troubleshooting and identifying the root causes of software problems - Excellent problem solver and analytical person who pays attention to detail - Excellent communicator with the ability to interpret requirements and specifications' also to describe highly technical designs or solutions simply and clearly to less technical audiences - Capable of maintaining and improving content in the shared knowledge base - Experienced user of MS suite of tools - Highly organized with the ability to prioritize your own workload and adhere to deadlines - Skillful in handling client meetings' gathering data' and creating the required reports to meet client's requirement - Proficient in English both written and spoken Responsibilities: - Present our produc...