Why join us Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for an Italian Speaking - Live Advisor to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries. What we offer you You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market. What you will learn with us will make you a valuable member of our team or any other team. Your benefits: -Full-time contract, 39 hours/week: Monday – Friday from 11:00 to 20:00 -Salary: 21,000 euros gross/year and bonus up to 4.000 euros gross/year -Great office location in Barcelona -Friends hunting bonus -Full paid training about the company and the project you will be working on -Career development program and specialized courses What you’ll experience with us As a Live Advisor in our team, you will: - Present on public, and internal facing video content. - Present products’ features on a video call. - Deliver excellent customer service on each call. - Increase sales conversion rate from query to purchase. - Answer queries efficiently. - Provide market related insights and feedback. - Do scriptwriting and translations. - Create and present training content. - Support the contact center team by taking phone calls and chats. - Support filming tasks as required including potential sporadic out of office hours We’ll be a great match if you: -Are native or proficient in Italian and advanced English -Are comfortable working in front of a camera -Possess amazing communication skills -Have previous customer service and/or sales experience -Have experience within technology -Possess a friendly and engaging personality -Are comfortable working in a training and sales environment -Feel comfortable demons...