THG is a fast-moving' global technology business that specialises in taking brands direct to consumers . Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty' nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally. We're powered by a global team of over 7'000 ambitious people around the world. Our culture is fast-paced and entrepreneurial' it's this DNA that has supported our incredible growth. We're always looking for individuals that can bring fresh and innovative thinking to THG' and play a part in driving the group forward on its exciting journey. So' if you're ready to take the next big step in your career' challenge yourself every day and evolve with the world around you' THG is ready for you. Location - Gadbrook Park' Northwich Contract - Permanent The role: You will be the first point of contact across our Italian Customer Service platforms' supporting customers across our many brands such as Look Fantastic' My Protein' GlossyBox plus many more! You will engage with our customers in a professional' friendly manner and assist them with their product enquiries with your specialist knowledge. Depending on the division you will work on' this can range from skincare routines' make-up advise' nutritional advise and protein intakes etc. Throughout this you will also provide excellent customer service. So' if you're ready to take the next big step in your career' challenge yourself every day and evolve with the world around you' THG is ready for you! - Working on across multiple platforms. - Work towards achievable department targets while maintaining high-level quality at each point of contact. - Engaging with customers daily in a polite' professional manner. - Assisting customers with all queries regarding product advise and the occasional general customer service query. Who are we looking for? - Candidates with great written and verbal skills. - Willingness to learn and develop new skills. - A professional' friendly and...
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