Job description Are you passionate about tech-support world? Would you like to join one of the leading tech companies? Atlean World is recruiting a Customer Technical Support to work in Lisbon, Portugal. YOUR MISSIONS support deliveries, work with customers to resolve technical customer issues on the Partner Center Platform. focus on determining technical support Pain areas that she/he would see while working with Customers and Provide feedback and details to Technical Advisors and PG teams Specific measurements include achieving the CPE team goals, time to resolution or escalation, enabling a response time similar to competitors, maintaining technical skills through completion of ongoing readiness and Platform training, and, in general, participating in the creation of future support capabilities for the cloud. WHY YOU ARE A GREAT FIT? Nativelevel of written and verbal communication skills in italian language. Availability to work in rotating shifts, Good computer skills, Excellent communication and interpersonal skills and team spirit, At least a year of experience in Technical Support High School Diploma EU passport/ID or a portuguese resident card WHAT ABOUT THE OFFER? Private Health Insurance Free Portuguese lessons Great opportunity to grow quickly within the company Excellent work opportunity in a dynamic leading multinational company, Stable work and career progression, Investment in training and personal development, Modern, centrally located buildings with canteen facilities and an excellent public transportation connection, Free company events and activities such as: social events, surf lessons, yoga, trekking … Please note that the job requires presence in the office. No remote conditions are applicable for the role.