Organisation Clinigen Limited is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely' on time and wherever they are needed in the world. We are currently 1'100 people' headquartered in the UK' with sites in Burton-on-Trent and Weybridge' with global offices in the US' EU' Australia' New Zealand' Japan' Hong Kong' South Africa' and South East Asia. Clinigen has grown rapidly since it began in 2010 and is positioned well for an exciting future of continued growth. To sustain our growth' we're on the lookout for motivated' ambitious and committed individuals to join our highly successful global team. Role Key Responsibilities: Self-Managed with ability to self-check work whilst handling a range of customer contact within a customer service environment' using knowledge and skills gained through training to provide our customers with an outstanding level of service in an efficient and effective manner. Customer contact is referencing' but not exclusive to' in and outbound telephone calls' emails' faxes and any digital platform related activity required to support our customers. An Account Executive will be trained on a range of systems related to support our service offering and will be required to showcase a professional and polished service whilst utilising these systems. A flexible approach is required as services may be subject to change. Expectation to deliver world class support and guidance to a range of global customers within the Customer Service department through: Order and enquiry handling: - Within set SLA's' and referencing the relevant internal reference instructions' process customer orders and enquiries accurately' efficiently in full through to completion to deliver the right drug' to the right patient' at the right time - Adhere to set regulatory' legislative' and compliance-based SOP's whilst handling customer data and in...