Position: Customer Service Specialist Reporting to: Customer Service Senior Manager Location: Prague About us The Johnson &, Johnson Global Services Centre in Prague is one of five regional global services hubs located around the world. Its staff includes 800 professionals from varying cultures and backgrounds' speaking over 30 languages' who are actively supporting Johnson &, Johnson teams across Europe' the Middle East' and Africa in the areas of Finance' Human Resources' and Procurement. Other opportunities are also available within our Contact Center. Johnson &, Johnson has been present in the Czech Republic since the early '90s with legal entities in different locations. In 2018' all three of our businesses and the Global Services team moved to one location to ensure collaboration and direct connection among the teams. The Waltrovka site was carefully chosen for its accessibility and ability to handle the high-tech requirements Johnson &, Johnson needed at the site. About the role We are looking for a Customer Service Specialist whose main task would be to ensure great customer service experience in Medical Devices countries in the EMEA region. Daily' you will champion the relationship with our clients' collaborate with your JnJ colleagues' and chip in to change the trajectory of human health! On daily basis' you get a chance to get involved in written/verbal communication and you would have exposure to other internal functions and external providers such as distribution centres and transport providers. Creativity is one of the skills that will help you on your journey with JnJ. Regular administrative tasks are also part of the role - handling returns' credits' and debits for external and internal customers is a daily routine but can extend to responsibilities across customer service orders' returns' and financial transactions. On this job' you will be able to learn' shape' and impact. We are hiring for potential' and we develop for future career development in many areas within JnJ. The responsi...