Job Title: Ryanair Customer Support with Italian - work from Katowice Job Description Ryanair is Europe's most popular airline' with up to 142 million annual passengers' operating more than 2'400 flights a day and connecting 37 countries using a fleet of more than 450 aircraft. Another 200 Boeing 737 will join the fleet soon' allowing Ryanair to increase traffic even more ! As a result' Concentrix Poland is opening new opportunities for candidates who want to provide services to Ryanair! We are a professional team working as an airline customer support. Thanks to us' satisfied customers can enjoy a successful trip' and their difficult situations are solved by our qualified staff. Join us and work as: Ryanair Customer Support with Italian Responsibilities: - Assisting passengers' supporting them with travel difficulties and providing information via incoming calls/chat/e-mails on the following topics: baggage' booking tickets' rescheduling flights - Handling complaints Requirements: - Knowledge of Italian on communicative level - Ability to operate Windows operating system and MS Office package - Communication skills and attitude towards working with people - High personal culture and customer orientation - Commitment and motivation to work - together we can achieve more! - Availability to work from the office in Katowice We offer Standard Labor Contract: - Indefinite Employment Contract - Modern workplace in Katowice in multinational environment - Very attractive salary with performance bonuses and rewards - Fully-paid training prior direct contact with the customers - Training and development programs - Medical services and Private medical care' Group insurance program - Sports and leisure program' as well as My Benefit Cafeteria - Possibility of choosing from 3 best-designed Relocation packages - A very dynamic and international work environment with plenty of career opportunities - Social activities' events and celebrations Or Civil Contract: - Modern workplace in Katowice - Guaranteed hourly rate based on a c...